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Privacy Policy

Last updated: 1 April 2026

1. Who We Are

Gadura Commerce is operated by Gadura Limited Liability Company ("Gadura", "we", "us"), registered in England with its principal office at 3rd Floor, 86–90 Paul Street, London EC2A 4NE, United Kingdom.

We are the data controller for personal data processed through the Platform itself (account registration, subscription billing, platform analytics). Hub Owners are independent data controllers for personal data they collect from Buyers through their Hubs.

For data protection enquiries, contact us at: commerce@gadura.com

2. What Data We Collect

Account data: Name, email address, phone number (optional), password (hashed).

Hub data: Business name, description, logo, products, pricing, categories, trader information.

Transaction data: Order details, payment references, shipping addresses.

Usage data: Pages visited, features used, device type, session information.

Communication data: Messages sent through the platform inquiry system.

3. Legal Basis for Processing

Contract performance: Processing necessary to provide the Platform service (account management, order processing, subscription billing).

Legitimate interests: Platform security, fraud prevention, service improvement, analytics.

Consent: Marketing communications, analytics cookies (where consent is required).

Legal obligation: Tax reporting, regulatory compliance, responding to lawful requests.

4. How We Use Your Data

  • To create and manage your account
  • To process subscription payments via Stripe
  • To enable Hub Owners to manage their storefronts
  • To facilitate orders and communications between users
  • To send transactional emails (order confirmations, password resets)
  • To improve and maintain the Platform
  • To detect and prevent fraud or abuse

5. Data Sharing

We share personal data only with:

  • Stripe: For subscription payment processing
  • Supabase: For database hosting and authentication (data stored in EU/UK data centres)
  • Vercel: For application hosting
  • Hub Owners: Buyer information necessary for order fulfilment (name, shipping address, contact details)

We do not sell personal data to third parties.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the UK and EU. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office and the European Commission.

7. Data Retention

We retain account data for as long as your account is active. After account deletion, we retain data for up to 90 days for backup purposes, after which it is permanently deleted. Transaction records may be retained for up to 7 years for tax and legal compliance.

8. Your Rights

Under UK GDPR, EU GDPR, and the Nigeria Data Protection Regulation, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise any of these rights, contact us at commerce@gadura.com. We will respond within 30 days.

You also have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). In Nigeria, this is the National Information Technology Development Agency (NITDA).

9. Cookies

We use cookies as described in our Cookie Policy. You can manage your cookie preferences at any time using the cookie consent banner.

10. Children

The Platform is not directed at children under 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes

We may update this Privacy Policy from time to time. Material changes will be notified by email. The "Last updated" date at the top of this page indicates when the policy was last revised.

12. Contact

Data Protection Contact

Gadura Limited Liability Company

3rd Floor, 86–90 Paul Street

London EC2A 4NE, United Kingdom

Email: commerce@gadura.com